Internet speed – Consumer Complaints Court

Original review: Aug. 8, 2018. I am using Hughes Internet service for 3 months and the service is horrible. When you use Gen5 fast service, it runs out in about 3 days. It is supposed to drop from 1 to 3 megs after your fast time for the rest of the month.

Filing a complaint with the FCC isn’t like dealing with customer service. You can’t call the FCC because a phone rep was rude or because the technician came to your home four hours late. Your issue must involve a violation, or at least a suspected violation, of the rules that govern internet service in the US.

Internet Complaints File a Complaint If you choose to file an informal complaint with the FCC about an Internet-related issue, we will share the information you provide, including your name and contact information, with the Federal Trade Commission (FTC).

Arbitration is more informal than a lawsuit in court. It uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award.

I am making a claim in Small Claims Court against Bell Canada for over billing, failing to deliver a promised Internet speed and deliberately wasting my time in an attempt to discourage me from complaining. They over charged me by hundreds or thousands of dollars and refuse to give me back a nickel.

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She also said the FCC may need to raise the internet speed requirement beyond the contemplated threshold. The bill would, among other things, allow voters to review their personal information.

Steps to File a Complaint Against a Company. If you have problems with an item or service you purchased, you have the right to complain. If working with the company doesn’t get results, you can contact a government or nonprofit consumer organization to look into your case.

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Consumer access to remedy has long been. Compulsory membership and justice without courts The government wants people to be able to access help in resolving housing complaints without needing to.